Grant helped me in getting the solar battery installed from SunCraft Solar.
Their after support service is great, they were able to help me with any clarifications
needed.
Got panels and battery installed in one day. Excellent customer service from
Grant. He answered all my queries about the app and liaised with ESY for updates on my
account.
Had a great experience with Suncraft Solar. The whole process was smooth and
efficient, especially under a tight timeline. A big thank you to Graham for coordinating
everything and keeping the process on track, and Grant from the service team for being
responsive and helpful throughout. The installation was completed smoothly and
professionally. Highly recommend Suncraft to anyone looking for a reliable solar installer.
From start to finish exceptional Lisa from sales, Craig from connection and
Grant from service have been very helpful and informative helped us in the process of
installing 10kw inverter with 40kWh battery. I am now charging ev running AC on hot WA day
and charging battery all at once. self sufficient in electricity
Just had 40KWH of Alpha batteries with an 8KW inverter installed, had a hiccup
with wrong inverter but fixed up very quickly very happy with installers and installation
and it's working great. At a cost of $6800 the ROI will be very quick can recommend this mob
to anyone they weren't the cheapest but this Alpha/Solis is a better option than the others
I contacted.
I am happy with the battery installation, starting from the first call to job
completion. Charlie was great to deal with and Grant followed up after a week of job
completion to check whether everything is going well. The installation team was absolutely
great and was thorough about their job. I will refer my friends without hesitation.
Grant helped me in getting the solar battery installed from SunCraft Solar.
Their after support service is great, they were able to help me with any clarifications
needed.
Grant, from Suncraft Solar was quick to respond to the problem with my inverter.
He followed up my case on a public holiday to ensure that I was happy with the work.
Extremely unusual to get such great service nowadays. Thankyou Grant. Regards Bill.
Very happy with the whole process from the start.Eliza ,Frank and Grant were
most helpful.
Communication was excellent from the word go and the service dept sorted the few
issues we had with no problem.
Very good Customer Service. Charlie from SunCraft is super helpful, experienced,
knowledgeable and patience with all my questions. He explained everything and willing to
help us (end users) with the best products and best price to cater for our needs and
requirements. Installation process is easy, fast and efficient. Got everything done in less
than half a day. Show details
Was very happy with the whole process from beginning to the end. Eliza Frank and
Grant from Service could not have been more helpful. Very happy as I said and would highly
recommend Suncraft Solar.
Recently purchased 26.5kw foxess battery system from suncraft solar. System has
been installed and working well and since installation my house has been self sufficient. A
big thank you to the wonderful team at suncraft. Matthew came back quickly with a very
competitive quote while Rex arranged instalment within 2 weeks. Grant kept in contact before
and after making sure we were happy with everything.
A really good experience and would recommend suncraft solar.
I am happy with the battery installation, starting from the first call to job
completion. Charlie was great to deal with and Grant followed up after a week of job
completion to check whether everything is going well. The installation team was absolutely
great and was thorough about their job. I will refer my friends without hesitation. Show
details ·
Having experienced extreme difficulty in logging in/ signing in, I was
introduced to Grant, who between Friday (date of installation) and Saturday morning directed
me through various links to establish my connectivity to the app so I am able to monitor
battery performance.
Had a battery install was impressed with the install and completion of system.
Have enjoyed having my battery and would highly recommend Suncraft and there team for your
install.
The service provided by the suncraft solar was exceptional. The rep was very
good at explaining to us what are they doing and the team that came to install the solar on
my property was fast and efficient. Overall, very good experience and happy with service
provided.
Purchased battery and had it installed. Excellent service from Matthew with
battery at a competitive price. Installation process was made easy with Rex keeping in
contact. An excellent experience and would recommend solarcraft.
The service provided by the suncraft solar was very good. Their team that came
to my property was fast and efficient at their jobs to get my solar up and running. Overall,
very happy with the service.
Excellent service. I always receive a follow-up call, which shows great
professionalism and care. Highly recommended.